Privacy Policy
At True Blue Marine, we’re committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect only the information we need to fulfil your orders and improve your shopping experience, including:
- Your name and contact details (email, phone, shipping address)
- Billing and payment information
- Order history and account preferences
- Optional: feedback, reviews, or support queries
- Website usage data via cookies (see Section 7)
We never collect or store sensitive information unless explicitly required and with your consent.
We collect information directly from you when you:
- Place an order
- Sign up for an account or newsletter
- Contact us through our website or email
- Browse or interact with our website (cookies, analytics)
We use your information to:
- Process and deliver your orders
- Communicate order updates and confirmations
- Respond to support queries
- Improve our website and services
- Send occasional promotional emails (opt-out any time)
We do not sell your data to third parties.
We take data security seriously. All data is stored securely using trusted Australian web and payment providers with encryption and access controls in place.
We retain personal data only as long as necessary to fulfil your orders, comply with legal requirements, or improve your experience.
We may share your data only with trusted service providers who assist us in:
- Payment processing (e.g. Stripe, PayPal)
- Order fulfilment and shipping
- Website hosting and analytics (e.g. Google Analytics)
- Email marketing (e.g. Mailchimp)
These providers are required to comply with relevant privacy laws and protect your data.
You have the right to:
- Access or correct your personal information
- Request deletion of your account or data
- Opt out of marketing at any time
To exercise your rights, email us at support@truebluemarine.com.au
We use cookies and similar technologies to:
- Remember your preferences
- Analyse website traffic
- Improve functionality and content
You can disable cookies in your browser settings, though some features may not work as intended.
While we are based in Australia, some third-party providers may store data in other countries. We ensure they uphold strong privacy standards in line with Australian law.
We may update this Privacy Policy from time to time. The latest version will always be posted on this page. Significant changes will be communicated via email or website banner.
Have questions or concerns about your privacy?
Email: support@truebluemarine.com.au
Website: www.truebluemarine.com.au
TBM AUSTRALIA PTY LTD
ABN: 37 693 429 257
